Refund Policy
Last updated: 14/01/2024
Thank you for choosing Loose Digital. We hope you are satisfied with your purchase.
We offer refunds on services according to the terms outlined below. Please read this policy carefully before making a purchase.
Digital Marketing and Consulting ServicesRefunds for digital marketing and consulting services are available under the following conditions:
- If the service has not yet been provided, you are eligible for a full refund.
- If the service has been partially provided, a prorated refund may be issued based on the portion of the service that has not been completed.
- No refunds will be provided once the service has been fully provided or if the project has been completed.
Refunds for technology solutions (e.g., software licenses, subscriptions) are subject to the refund policy of the respective vendor or provider. We will assist you in the refund process according to the terms specified by the vendor.
How to Request a RefundTo request a refund, please contact us by email at xproject2023x@gmail.com with the subject line "Refund Request" and provide the following information:
- Your name
- Order number
- Reason for the refund request
- Any supporting documentation, if applicable
We will review your request and respond within 5-10 business days.
Contact InformationIf you have any questions or concerns about our Refund Policy, please contact us.